Faustmann Alpenhut aus 100% Wolle

1. Processing time (shipping preparation)
After we receive your order and your payment is successful, our processing time begins. This typically takes 7 to 8 business days . During this time, your order will be checked, prepared, packaged, and handed over to the respective shipping service provider for shipment.

Please note that no processing takes place on weekends (Saturday & Sunday) or on public holidays in Germany.

During periods of increased demand (e.g., at Christmas or during sales), processing times may be slightly longer. However, we always strive to ship your order as quickly as possible.

2. Delivery time
After processing and handover to our shipping partner, delivery usually takes place within 7 to 8 working days , depending on the destination country and the delivery conditions there.

Please note that delivery times may be extended due to unforeseeable circumstances (e.g., customs delays, strikes, weather conditions, or global events). In such cases, we will, of course, inform you promptly by email.

3. Shipping destinations
We ship our products to the following countries:

• Within Europe: Germany, France, Italy, Spain and all member states of the European Union (EU)
• International: United States of America (USA), United Kingdom (UK), Canada, Australia

If your country is not listed, please feel free to contact us by email to discuss a customized shipping solution.

4. Shipping service providers
We attach great importance to secure, fast, and reliable shipping. Therefore, we work exclusively with reputable logistics partners. Depending on the destination country, shipping method, and package size, shipping is carried out by one of the following service providers:

• DHL
• DPD
• UPS
• Hermes (mainly for domestic German and European deliveries)

The appropriate shipping service provider is automatically selected to ensure the most efficient delivery possible.

5. Shipping costs
The shipping costs are displayed transparently in the shopping cart and at checkout during the ordering process.

In certain cases, we offer free shipping for orders over a certain value . You can view the exact terms and conditions on our website at any time or find out directly during the ordering process.

6. Tracking:
Once your order has been shipped, you will receive a shipping confirmation email from us. This email contains a tracking link, allowing you to view the current status of your delivery at any time.

If you have not received a shipping confirmation, please check your spam folder or contact us directly.

7. Order cut-off time:
Orders received before 8:00 PM (CET) will be processed on the same business day.
Orders received after this time will be processed on the next business day.

Placing your order promptly helps to ensure the entire shipping process is quick and efficient.

Contact information
If you have any questions about shipping, delivery times or your order, please do not hesitate to contact us:

Company Name: Lederhose Herren
Address: Friederike-Nadig-Allee 84, 80939 Munich, Germany
Email: lederhoseherren@gmail.com
Phone: +49 1578 1141715

We look forward to hearing from you and will be happy to help you.